v2.4 Production Ready

The Operating System for IT Repair Shops

A unified, multi-tenant SaaS platform handling SAP-style repair workflows, EAN/SN inventory tracking, and client invoicing. Built for velocity and precision.

Ticket #RPR-8492 IN_REPAIR
MacBook Pro 16" (M2 Max)
Acme Corp (Enterprise)
C02XG8492XJ9
4001234567890
Internal Notes

Liquid damage confirmed near logic board IC U8400. Cleaned with ultrasonic. Waiting for replacement capacitor. DO NOT disclose liquid damage extent to client until final test.

External Observations

Device received with minor scratches on bottom chassis. Diagnostic in progress to determine cause of power failure.

Diagnostic Fee Approved

Core Domain Modules

SAP-Style Workflows

Automated 3-part PDF generation for client, company, and device traveler records.

EAN & SN Tracking

First-class support for serial numbers and barcodes across inventory and repairs.

Client PWA Portal

Mobile-first portal for clients to approve quotes, pay invoices, and track status.

Stripe Invoicing

Integrated payment abstraction layer with EU VAT compatible tax structures.

Multi-Tenant RBAC

Strict role-based access control separating Admins, Technicians, and Clients.

Real-Time WebSocket

Instant status updates across the repair pipeline with event-driven notifications.

SAP-Style Workflows

Automated 3-part PDF generation for client, company, and device traveler records.

EAN & SN Tracking

First-class support for serial numbers and barcodes across inventory and repairs.

Client PWA Portal

Mobile-first portal for clients to approve quotes, pay invoices, and track status.

Stripe Invoicing

Integrated payment abstraction layer with EU VAT compatible tax structures.

Multi-Tenant RBAC

Strict role-based access control separating Admins, Technicians, and Clients.

Real-Time WebSocket

Instant status updates across the repair pipeline with event-driven notifications.

System Adoption

Engineered for high-volume repair pipelines.

"The 3-part SAP PDF generation completely eliminated our paper trail chaos. The device traveler prints automatically with EAN barcodes, while the client gets a clean, white-labeled digital copy."

Marcus T.
Marcus T.
Lead Technician

"Separating internal notes from external observations is a lifesaver. We can document board-level damage without alarming the client before the final quote."

Sarah J.
Sarah J.
Shop Admin

"The strict tabular layout for SN and EAN tracking means we never lose track of a logic board or replacement screen again."

David L.
David L.
Inventory Manager

Predictable scaling for repair operations.

AllWorks OS is designed for multi-tenant deployment. Choose the tier that matches your shop's volume. No per-ticket fees, just flat operational predictability.

System Capabilities
Core NodeSingle location, up to 5 technicians$149/mo
Enterprise Multi-StoreUnlimited locations & technicians$499/mo
Repair Management Module
Ticketing & Status Pipeline
Internal / External Observations Split
SAP-Style PDF Generation (3 Layouts)
Custom PDF White-labeling
Stock & Inventory
EAN & Serial Number (SN) Tracking
Barcode / QR Scanner Support
Multi-Warehouse Routing
Portals & API
Client Portal PWA (Installable)
Stripe Payment Integration
Custom SMTP & Email White-labeling
Full tRPC / REST API Access